Analyst, Inside Sales

Posted 3 months ago
Royal Caribbean Cruise Line Miami, FL, USA Benefits Offered Medical Employment Type Full-Time Position Summary: Provide a high level of support and analysis to the region of Latin America. This position will interact directly with the Sales, revenue. Mkt, Business Operations and also with travel partners. In addition it will require networking and interaction with all relevant internal departments in order to complete tasks related to sales distribution and operational excellence. Analytical, sales, and marketing efforts tailored to the individual countries or regions. He/she will spearhead communication efforts with each market and latin America Ir´s. This role is responsible for the distribution of reporting analysis, updating tools and providing business information for the Sales department and Latin America business. This position will interact and provide support, creation of new and existing reports and models in order to analyze reports, demand and business trends. An analytical mindset is required along with advanced excel skills to interpret and present results. Essential Duties and Responsibilities: Sales Programs monitoring/control and reports generating. Plan, organize and ensure a successful execution of all sales related events such as travel partner functions, industry trade shows and events, symposiums, inaugurals, ship reveals, client events, team events and all site inspections. Sales Program analysis finance report Work with Manager on all departmental marketing initiatives including the development of marketing briefs, creation of assets for all marketing campaigns; successful implementation of all marketing deliverables. Execute and analyze results of all marketing campaigns. Conducts sales research on various projects Responsible for seeing a problem to its complete resolution, must get things done and take complete ownership Day to day support, which will include problem solving, production of mailings, flyers, assisting with the planning and setting up conferences. Ad Hoc, timely and accurate communications of Sales Performance information to Sales Manager. Day to day control of setting up and maintaining IR´s profiles in AS400 system. Working closely with Marketing on production and sign off of marketing materials. Day to day handling incoming telephone inquiries. Assist in the creation of collateral, sales and training tools for the department which includes but is not limited to: brochures, PowerPoints, sales flyers, training presentations, Event Customization Guide, etc. Manage collateral and trinket inventory. Support the MICE & Charter Sales team with a wide variety of sales and marketing requests. Build, establish and maintain excellent business relationships with travel agencies, incentive houses, direct and charter clients; in addition to creating and fostering effective working relationships Coordination of promotions such as vouchers, on board credit promotions – including the creation, communication, tracking and reporting of promotion. Set up and maintenance of trade database for all regions Set-up maintenance screens based on the new requirements provided by the Finance department Weekly review of new agency report to control compliance with the market requirements · Co-ordination of the creation, tracking and reporting · Assist in the distribution of monthly statistical reports for Account Business Partners. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Financial Responsibilities Responsible achieve/exceed departmental quarterly and annual goals. Assist in tracking and reporting on all departmental sales and marketing initiatives. Knowledge, skills & Qualifications: Bachelor’s Degree from a 4 year college or university recommended. 5+ years’ experience in a sales/marketing environment, preferably in the cruise or travel industry. Experience with creating and executing marketing campaigns as well analyzing tracking metrics and creating reports for such campaigns. Exceptional organizational skills with attention to detail. Highly effective communication and interpersonal skills. Ability to develop strong relationships with middle and senior level management as well as external clients and vendors Creative thinker. Escort site inspections, client events, symposiums, etc.when necessary. Must work well on a team and be willing to pick up other team members. · Strong analytical skills. · Comprehensive working knowledge and experience of the Travel Industry business. · Excellent negotiating and influencing ability and interpersonal skills · Problem solving skills and ability to use own initiative · Outstanding Commercial awareness / Business acumen. · Time management skills and ability to work under pressure · Proven ability to multi task · Flexibility · Ability to work both independently and as part of a team · Strong systems literacy and numerical reasoning. PC skills including Word and Excel and AS400 preferrable system. · High level of English · High level of Spanish Physical Demands: The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a computer, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 20 / 30 pounds. Visual requirement include distant, close and color vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office. Posted date: 2 days ago View all Jobs at Royal Caribbean Cruise Line You have applied Check Salary Share this job: Terms of Use Privacy Policy Attribution Notices

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